IGNOU Grievance (iGRAM) (Raise a Complaint or Track Status)

IGNOU Grievance (iGRAM) – IGNOU has been one of the best and most renowned distance learning universities in India for years now. Though the distance learning system has opened new options in front of students, one thing that can get troublesome is communication. For such situations, IGNOU has the option where students can send their grievances to the authorities. This portal is known as IGNOU Grievance Redress and Management.

IGNOU Grievance: An Overview

IGNOU tries its best to offer the best services to students in terms of education as well as operations. But despite such services, there can be several times when students might face difficulty. This might happen due to a disturbance in communication or even when there is trouble in the operations. IGNOU understands such situations and has offered a separate way through which such issues can be managed.

IGNOU IGRAM is the portal where students can register the grievance that they have at the university. The university assures that grievance coming through this portal will be solved within a short time period so that the students do not have to wait for the problem for long. This way the students will be able to get their solutions at the earliest so that they can focus on their studies in place of wondering about a problem.

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IGNOU Grievance

Who Can Use IGNOU Grievance Portal?

IGRAM IGNOU is mainly for the already registered students of IGNOU. There are several times when students may get troubled in different situations. There can be issues related to delay in marks for assignments or exams, non-availability of links for the e-books, or if you have got registered in the wrong medium. There can be many other issues too such as when you have not received a complete set of books, or if you have received the wrong materials. Students can also address issues such as wrong documentation or when they have received wrong documents from the university.

A lot of people may say that there are study centres available to help in such cases. But there are times when these study centres may look reluctant and can not take up these problems as an emergency. In such a case, the students can reach out to IGNOU IGRAM directly with their problems.

Apart from the study related issues, students can also write to the university on this portal against the student centres that are not abiding by their responsibilities properly due to which you have to face trouble. Thus, this portal is not just about asking for help but here the student can also drop in feedback so that the university can know what is happening around them.

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How to Complain at IGNOU Grievance Portal?

If you think that you have an issue that you cannot resolve on your own or if your study centre is not responding well, you can take the matter to the IGNOU Grievance Portal. Here is the process that you can follow to complain at IGNOU Grievance Portal.

Step – 1 – Visit the official site through the link https://igram.ignou.ac.in

Step – 2 – Now click on the space of Grievance Category to select the right Query Type.

Step – 3 – Now select the subject as per your grievance.

Step – 4 – After selecting the right options, click on the option of Next.

Step – 5 – Now, here you have to enter all the crucial details.

Step – 6 – After you have provided your basic details, now you can write your query or the complaint due to which you have entered the IGNOU Grievance Portal.

Step – 7 – Upload any documents that you may need to explain a situation or problem.

Step – 8 – Check through all the details again properly and then click on the Submit button to finally submit the grievance.

Step – 9 – You can get a GST number to your email that you need to keep safe till the problem is not resolved.

The feedback, query, or complaint that you have registered in the IGRAM IGNOU portal is directly handled by the authorities at the IGNOU headquarters. They give each and every feedback or complaint equally important and make sure to provide a solution to all the issues much faster and in the most convenient way.

IGNOU Grievance Status

The authorities dealing with the grievances of the students on the portal understand the importance of each grievance and offers equal importance to each of them. The authorities take these grievances quite serious so that the best solutions can be offered with a short period of time. But it may happen that the students may get desperate about getting a solution soon. For such situations, IGNOU has also offered the facility of tracking the IGNOU Grievance status.

For doing so, you should know that you need to keep your GST number very carefully while registering your complaint or feedback on the IGNOU Grievance Portal. You will get this GST Number in your email after you have registered your grievance.

Here are the steps that you need to follow to track your IGNOU Grievance Status.

Step – 1 – Visit the same portal where you registered your grievance at https://igram.ignou.ac.in.

Step – 2 – Now you will find the option of Track Grievance response on which you need to click.

Step – 3 – A blank space will come up where you have to provide your GST Number.

Step – 4 – After you have provided the GST Number, you have to click on the button of Get Status.

This will let you know the actual status of your grievance. You can know whether the grievance has been checked out or not and also whether it has reached out to the next stage or not.

IGNOU is one of the best distance learning universities not just in India but is also well-recognised in different parts of the world. But often many of the students have talked about their bad experiences due to which they have to face several troubles. The regional study centres are the only mode of communication. But sometimes these study centres do not help much this makes the situation even grave. The IGNOU Grievance Portal has turned out to be a great help in such a situation. The students can reach out to the authorities of IGNOU directly with their troubles to get it solved.

168 thoughts on “IGNOU Grievance (iGRAM) (Raise a Complaint or Track Status)”

  1. Name – Shreyasree Samanta
    Roll Number – 2255030535
    Programme – BHM: Bachelor of Science (hospitality and hotel administration)

    Respected sir/ma’am,
    I want to bring to your attention that I’m a student of NCHM-IGNOU program (ODL). I recently re-registered for the BHM program on 10th May, 2024 for the July session 2024. During the re-registration process, I was only shown one compulsory subject, which is TS-06 (Tourism Marketing). I completed the re-registration for this subject and paid the fees for the 3rd year. However, I later discovered that there is an another new compulsory subject BF06 (Professional Ethics), which was not shown to me during the re-registration process on the website.

    My main concern is how to add this new subject to my course after already registered for course in this cycle of July 2024. Please help me with this matter.

    I’m attaching the re-registered form that I have already paid for below…


    Yours faithfully
    (Roll number- 2255030535)

  2. Three to four years ago, I submitted a fresh application for a B.A. program, paid the fees, and confirmed my admission. However, I did not continue with the graduation or sit for any exams and discontinued the course. Now, I wish to apply again, but for a different course—B.A. in Music (Hons). Will my admission be accepted again? Will my application be confirmed? Please inform me.😢

  3. Sir, My result is pending from long time ago my admission year is 2018. But result not coming till now. Your staff conduct issue in marks. My subject CHE-5 result is pending and because of this my degree is pending. I am unable to attend other course. Because of this degree so please update my result CHE-5. My detail are as follows.
    Enrolment No. 186464530
    Course Name. B.Sc.
    Pending result of subject- CHE-5

  4. iam a student of ignou having enrollment number 2300854684 .iam completed my first year in December tee exam.while iam trying to take the re registration it shows that incorrect username and password.what will I do.the last date for applying for the registration is 29 th January.plese help me to sort out the issue.iam waiting for your response.you send the response as soon as possible.

  5. Please confirm my New admission in SSB, a certificate course for Sanskrit communication. My control no. is 2400079800S.

  6. Regarding study material issue

    Respected Sir,
    I am a student of IGNOU my enrolment number 2250682021 and program code is BSCG . I have taken re-registration in the july 2023 session , my exams are going to held in the june 2024 session but i have not received the books due to which i am not able to study properly . please provide me study material as soon as possible . bscg 2nd year books not received…

    thanks and regards

  7. Respected sir,
    I am Ignou july 2022 BA sociology batch I have submitted four assignment of mar ivanios college TVM, but it shows that only three have been submitted, my entrollment no is 2253650882 and program code is BASOH , kindly plz update give any reply, resolve my problem 🥲

  8. I am Ignou july 2022 BA sociology batch I have submitted four assignment of mar ivanios college TVM, but it shows that only three have been submitted and all those who have submitted assignments have got marks.


  9. Respected sir,
    I undersign Shahina Yasmeen, student of Ignou university, my enrollment number is 130780597. I was completed my BA in 2015 but, still I did not get my original mark sheet. I also registered my query in Igram Ignou portal, but query status is still pending. so, plz look into the matter little faster.
    So its my humble request to you plz send it to me as soon as possible.
    Thanking you

  10. Respected sir/madam
    I m a student of MEC gave exam in June 2023 till now my June 27 result not updated paper no MWG011.Kindly plz update and give reply

  11. Respected sir/mam
    I’m Neelima Kumbhkar, student of BAG 2023-24 from sc-525,rc-32 Ranchi ,my inrollment no. is 2300847448 ,I have not recieved 2 books yet,course code are resectivly BEVAE181 and ONR3 ….my assignment submittion last date also too close..
    So I humbly request you to sir please send books as soon as …please

  12. Dear Sir/Madam
    I am Imran Ali.I am a student of PGDRD with enrollment number 2004543490 and session is 2020-2021.I have completed theory paper & i also sent project to IGNOU on dated 19 may 2023 through courier.But yet not get final result.Kindly resolve my problem.I will be always thankful to you.

  13. I Mr Sonu , have completed my graduation (BA) in the December 2022 but I couldn’t make sheet till now and also I can’t apply for convocation of degree for 37th

    1. Hi mem/sir
      my name is indu sahani my enrollment no.196056459 program code MHD
      I have not received marksheet & certificate
      please early requirement my marksheet & certificate .i requested please

  14. subject =Re-Registration fees deducted from my Account but status not updated. respected sir/ma’am. I am a student of IGNOU having my Enrollment Number is 2251010119&Program code is BAHIH I have submitted 2nd year semester Re-Registration fees on (mention the date)any money has been deducted from my Account and whose transaction Id is T2306301726288202736619 But it is being shown on the website that I have not deposited any fee and showing status is “fees not paid “For your reference I have also attached a transition screenshot kindly problem as soon as possible. thanks and regards

  15. Respected Sir,

    I completed my MCA through IGNOU. I need Migration Certificate. Kindly let me know the procedure to apply for the same. Thanks!


  17. dear management.
    My result was not sending by IGNOU ,why I need my result for future study please resolve my issue.

  18. Marksheet not received
    Hi and Good afternoon mem/sir
    my name is Vandana Baghel my enrolment no is 191604768, Exam dec 2022
    my Program code is MSW
    Kindly send my marksheet please.

  19. Sir
    My name is sachin kumar i have completed my M.A in term end exam dec 2022 . My programm code is MSO, enrolment no is 2006950642.But still I have not received my marksheet and provisional certificate . Kindly send my speed post no .so that i can track it.

  20. I Am Shobhana Chauhan MSW Student, Enrollment No-2002526940

    This is regarding the MSW 1st year examination result.
    I have given the exam in March 2022, Centre was Seva Sadan College of Education,Ulhasnagar.
    Following Details
    Date Course Code Marks
    I Have followed up with Mr. Sameer sir many times every time he said will be update please wait.

    Till Now not updated it.

    Hope you understand my situation.
    Please update and revert back to me.

    Please Note–I Am a Cancer patient so could not visit the college frequently so please help me.

  21. sir ,
    please update my grade card to show my clear result because it s showing the old subject mte11 which was changed by new subjects lse 09,lse10,che11l .
    i have passed out all the subjects so please update my grade card.

  22. Ignou grievance redressal mechanism is not working. I have raised a query long back and no one had replied. Even no response to emails.I am unsure whether IGNOU is actively functioning

  23. My Name is Sudhir Kanwar, with Reg.No. 2101415673, i completed my Degree , MAH Dec-2022, My result has been declared, but still , i have not received my marksheet, university authorities are requested to send my marksheets for further process.

  24. I am saraswati Das I have completed my M.A (political science)program MPS in the year June 2022 session,my grade card was updated and my results will be also completed .I want d.ed admission very firstly so marksheet and provisional certificate i need it very urgent.sir please sending my Marksheet and provisional certificate.

  25. I have registered for 36 convocation,but I didn’t receive my original degree certificate yet .

  26. I am pursuing MEC from ignou university, I have re-registrated in 2022,but I didn’t get my I-card. I have tried so many time through online but not received. Kindly look into this matter and sort out my problem because I filled my exam form for the upcoming exams in the month of June. 🙏🙏🙏

  27. Sir i am aparna bhowmick my programme CODE MSW. ENROLLMENT NUMBER 199415041. SIR i have already complete in 2nd year term end examination session june2022. but i have not yet receive in promoted marks still not updated in grade card portal . sir / mam please kindly update in promoted marks as soon as possible . As Mentioned Details Given Below: MSW001, MSW002, MSW004, MSW005, MSW006
    Thank You

  28. Sir please send my marksheet of BA as i have to take admission in MBA from ignou
    191882447 enrolment no

  29. Me myself Shuaib Nazer of BEAGH BA ENGLISH HONOURS , still didn’t recieved books for third year session. requesting you to send those books to my place as soon as possible, letting you know that we can’t study without the books which is already paid

    enrollment number:- 2006552818

  30. I Huma student of BSC admission of July 2017,
    enrollment number 175137269, request u to upload
    marks of LSE3,LSE5and MTE3 which i have given in
    Dec 2023.

    1. aapki validity over ho gyi hai shayd 2022 dec mein to aapne 2023 mein kaise exam diye

  31. I Mahmood Shah student of MLIS under enrollment No 2004045630 session June 2022 .I have submitted the assignment MLI -101 and MLIE-103 twice time but it has not been uploaded yet .

  32. Sir my name is Nessar Ahmad Lone and I have passed my Bed june 2019 but I missed convocation 34.My examination roll number was 184412354, but recently I applied for my Bed degree certificate through online mode and also paid fee for the same. But got no response yet and waiting for the same.

  33. Respect Sir,
    I am priyanka I have completed My MA (political science) in the year june2022session my grade card was updated and my results will be also completed the last marks update on 4th Dec .but unfortunately my documents will not reach i want to Marksheet and Provisional certificate for further study plz dispatch my marksheet as soon as possible.

  34. Sir/Mam
    I am Akshita Saini and my programme name -MA political science. Sir mene apna exam june 2022 session m diya tha jisme se meri ek back lg gyi. jis subject (MED-008) exam mene December session 2022 m diya h. Jiska koi update abhi tak nhi aaya h grade card pr. Please mere is subject ke marks jldi se jldi updated krne ki kripya kre . Muje result ki jarurat h aage ki study ke liye.
    Thank you

  35. I have completed my M A degree in the year 2019 but unfortunately my documents will not reached me

    1. I have completed my Ma degree in June 2022session and my grade card also completed I want my Marksheet and Provisional certificate as soon as possible for further studies.
      Kindly i request you to please deliver my above said documents to my address as soon as possible.

    1. I want my marksheet and dispatch it quickly if possible so that I can apply for further study.

    2. Hi my enrollment number is2001011451
      Please dispatch my graduation marks sheet and Provisional certificate as soon as possible because of ferther take in higher education.

    1. Hello im IGNOU student batch 2020 and I completed my course in june 2022 but still my ist year theory marks are not uploaded to the marks sheet, please upload my marks so that I can process for further studies

  36. hi I am Sagnik Das my enrollment no 191090132
    I have got failed marks 16 in Bege 106 (Understanding Poetry) which I am not supposed to get because this year I have prepared a lot and I did not expect this kind of marks so I kindly request to please 🙏 recheck my answer scripts please 🙏🥺
    Yours faithfully,
    Sagnik Das

    1. sir January 2020 ma admission Lee thi
      but abi tak result hi nhi aaya
      sir course code Meg 01,Meg 02,meg03,meg04
      assignment k number show ho jata ha

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