IGNOU Grievance (iGRAM) (Raise a Complaint or Track Status)

IGNOU Grievance (iGRAM) – IGNOU has been one of the best and most renowned distance learning universities in India for years now. Though the distance learning system has opened new options in front of students, one thing that can get troublesome is communication. For such situations, IGNOU has the option where students can send their grievances to the authorities. This portal is known as IGNOU Grievance Redress and Management.

What is IGNOU Grievance?

IGNOU tries its best to offer the best services to students in terms of education as well as operations. But despite such services, there can be several times when students might face difficulty. This might happen due to a disturbance in communication or even when there is trouble in the operations. IGNOU understands such situations and has offered a separate way through which such issues can be managed.

IGNOU IGRAM is the portal where students can register the grievance that they have at the university. The university assures that grievance coming through this portal will be solved within a short time period so that the students do not have to wait for the problem for long. This way the students will be able to get their solutions at the earliest so that they can focus on their studies in place of wondering about a problem.

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Who Can Use IGNOU Grievance Portal?

IGRAM IGNOU is mainly for the already registered students of IGNOU. There are several times when students may get troubled in different situations. There can be issues related to delay in marks for assignments or exams, non-availability of links for the e-books, or if you have got registered in the wrong medium. There can be many other issues too such as when you have not received a complete set of books, or if you have received the wrong materials. Students can also address issues such as wrong documentation or when they have received wrong documents from the university.

A lot of people may say that there are study centres available to help in such cases. But there are times when these study centres may look reluctant and can not take up these problems as an emergency. In such a case, the students can reach out to IGNOU IGRAM directly with their problems.

Apart from the study related issues, students can also write to the university on this portal against the student centres that are not abiding by their responsibilities properly due to which you have to face trouble. Thus, this portal is not just about asking for help but here the student can also drop in feedback so that the university can know what is happening around them.

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How to Complain at IGNOU Grievance Portal?

If you think that you have an issue that you cannot resolve on your own or if your study centre is not responding well, you can take the matter to the IGNOU Grievance Portal. Here is the process that you can follow to complain at IGNOU Grievance Portal.

Step – 1 – Visit the official site through the link https://igram.ignou.ac.in

Step – 2 – Now click on the space of Grievance Category to select the right Query Type.

Step – 3 – Now select the subject as per your grievance.

Step – 4 – After selecting the right options, click on the option of Next.

Step – 5 – Now, here you have to enter all the crucial details.

Step – 6 – After you have provided your basic details, now you can write your query or the complaint due to which you have entered the IGNOU Grievance Portal.

Step – 7 – Upload any documents that you may need to explain a situation or problem.

Step – 8 – Check through all the details again properly and then click on the Submit button to finally submit the grievance.

Step – 9 – You can get a GST number to your email that you need to keep safe till the problem is not resolved.

The feedback, query, or complaint that you have registered in the IGRAM IGNOU portal is directly handled by the authorities at the IGNOU headquarters. They give each and every feedback or complaint equally important and make sure to provide a solution to all the issues much faster and in the most convenient way.

IGNOU Grievance Status

The authorities dealing with the grievances of the students on the portal understand the importance of each grievance and offers equal importance to each of them. The authorities take these grievances quite serious so that the best solutions can be offered with a short period of time. But it may happen that the students may get desperate about getting a solution soon. For such situations, IGNOU has also offered the facility of tracking the IGNOU Grievance status.

For doing so, you should know that you need to keep your GST number very carefully while registering your complaint or feedback on the IGNOU Grievance Portal. You will get this GST Number in your email after you have registered your grievance.

Here are the steps that you need to follow to track your IGNOU Grievance Status.

Step – 1 – Visit the same portal where you registered your grievance at https://igram.ignou.ac.in.

Step – 2 – Now you will find the option of Track Grievance response on which you need to click.

Step – 3 – A blank space will come up where you have to provide your GST Number.

Step – 4 – After you have provided the GST Number, you have to click on the button of Get Status.

This will let you know the actual status of your grievance. You can know whether the grievance has been checked out or not and also whether it has reached out to the next stage or not.

IGNOU is one of the best distance learning universities not just in India but is also well-recognised in different parts of the world. But often many of the students have talked about their bad experiences due to which they have to face several troubles. The regional study centres are the only mode of communication. But sometimes these study centres do not help much this makes the situation even grave. The IGNOU Grievance Portal has turned out to be a great help in such a situation. The students can reach out to the authorities of IGNOU directly with their troubles to get it solved.

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118 thoughts on “IGNOU Grievance (iGRAM) (Raise a Complaint or Track Status)”

  1. I have passed B. A Sociology December 2021 and still I didn’t get the marksheet via post. Please reply as early as possible.

    1. Mai Reshmi Singh Maine bhi BA ka exam 2021 August me di thi mujhe abhi Tak provisional certificate bhi nahi mila hai

  2. hi sir
    i have passed my under graduation in the 2021 december. but still i didn’t get my marksheet via post but my friends received thire provision . my enrollment no. 165142185. andaman nicobar islands .

    1. I have not received my degree certificate via post office my enrol.no.169763064 and last year l want complete ba course 2021, but can’t responce my complain igram to getting my certificate of urgent and any how please help me

  3. Hi sir
    College centre galat pad gya plz help me aaj hi admission form fill kiya h 2220141908S

  4. Sir my enrollment no. 185209279
    I already submitted my final year assignment…but till yet i don’t get my assignment result

    1. I have passed my graduation in dec2021 exams. I am submitted my all assignments but 2 assignments marks are not updated ,i visiting in Regional office center but there have no response in complain.

  5. I paid all the fee for degree certificate and sent several reminder by letters to IGNOU, but did not get the degree yet.
    Enrolment No.- 097227636
    Passing Year – 2012
    Kindly assist me with this issue.

  6. I’ve finish my mps since february 2021 till now I didn’t get marksheet . It is not send to post office. Why. Please reply.

  7. Sir mene BA December 2021 ka exam diya tha. Mere EHI-05,EHI-06 ke assignment ke number abhi tak nhi aaye hai

  8. I have selected english hons mistakenly. I want to change to BA Programme. I want to take admission in BA programme. Not in English hons.
    What should I Do?

  9. I paid all the fees for degree certificate and but did not get to the degree. But not yet getting provisional certificate and it is not send to post office.why. please reply.

  10. Mail Format, respect sir, l am a student of lgnou having enrolment no.169763064 program code BDP my cource validity is till July 2021.But my provisional certificate is not getting from by post office “program validity convocation is over till date 5 month is gone ” kindly look into this issue &resolve as soon as possible for your Reference , l am attaching my online paid money for 35th convocation on 26/04/2022.

  11. Hello sir/madm ji
    Mera MA psychology hai aur tow month ho rahe hai result passout hue mere sath ke sabhi classmate ki certificate unke ghar pahunch gaye hai aur unka area bhi mere route me padta hai jin logo ka certificate aya hai lekin mera abhi tk nhi aya mughe admission Lena hai pg diploma me certificate chahiye please update jarur kijiye

  12. I have completed my MBA in January 2011. Enrolment no is 111268499. I want my degree certificate . Thus the fees to be deposited required for issue of certificate. SED is not responding in this regard.

  13. I have taken admission in Master of history in January 2022 and also paid fee of study material but still I not got the study materials.
    How I do preparation of examination?
    My enrollment number is 2200549877.
    Plz do something.

  14. Hello sir, mai 2019 december me final exam di hu , mera assignment completed nhi tha but is bar may 2022 me complete ho gya but av tk result declared nahi hua, mera enrollment no 155282353 hai . Mujhe result av tk provide nahi kiya gya, plz sir result immediately provide karwa dijiye

  15. I got my marksheet and provisional certificate but one of the subject mark did not reflected there,so in this case what i should do please let me know?

  16. I completed my msw in june 2021 but did not get my provisional certificate and marks sheet till yet.I sent many grievence but couldn’t get any response.

  17. iRespected sir,
    I am simran gusain . My enrollment no. 188173277 B.sc July 2018 . My grade card was fully updated on June 2022 still i didn’t get my marksheet .i humbly request you please update me as soon as possible as I’ve a urgent need of my marksheet .
    Thanking you

  18. Respected sir,
    I am Anant Kumar, My enrollment no. 191525322 MARD. Dec 2021. My grade card was fully updated on June 2022 still I didn’t get my marksheet. I humbly request you please send me as soon as possible as I’ve a urgent need of my marksheet. I didn’t get the marksheet via post. Please Send Urgent
    Thanking You

  19. Sir/Madam
    I have done my fresh admission on march till now there is no confirmation nor my enrollment no has been given. Can you please kindly help me out. Its been 6 months now I have waited.
    If my admission has been rejected than please refund the amount.
    Application no.2210359838S

  20. i have not got my refund till now,i have taken admission in Bcomg but
    ,my admission was cancelled please help,

  21. Sir/ Madam
    Enrollment No-2004358275
    I have submitted 5 subject assignment in 27/05/2021 but its shows i have submitted only 2 subject assignment..
    my addmission is for july 2020 ..first year exam is not conducted..we got Direct admission to second year ..but by mistake I fill exam form..plese help me

  22. I have submitted assignments of MSCENV course code mev017 mev018 mev019 and meve 019 in on 24th of June 2022 but the are not being updated

  23. Respected sir / madam
    My name is ibtesham shams and my enrollment no 2006627202 I m not getting my assignment marks I have submitted on April… please let me know my assignment marks as soon as possible it’s urgent

  24. DEAR SIR,



  25. Respected sir
    I’m Rajeev Mishra
    inrolment No 187061425
    program B.A
    i have Not Received Markseat Antrim Certificate Please Give me feed back
    I Already Compleet the Result

  26. hello sir /mam
    my enrollment number is 2251777672 and course is BBARIL. And my regional centre delhi-3 shivaji collage. I want to say that i am unable to get my hall ticket and also the course BBARIL is not found somewhere. so please help me

  27. My dear sir
    My name is pushpendra mishra sir ji ignou ddt ka student hu sir ji my enrolment nomber -2005163956 hai sir sir ji my all papers exam marks complite but finly grade card not complite sir ji finly mraksheet grade card kaise our kab tak milega plese inform sir mahan daya hogi

  28. Dear Sir / Mam I am Student Of MTTM BATCH JULY 2022 I had been Submitted My assignments date of 28-11-2022 at given email id’s on website of ignou but its not updated on portel on not respond on my mail which is i had drop the mail to study central kindly help me out.

  29. Dear sir/Madam, I’m bsc 3rd year student, and I have taken my 2nd year on July 2019 for which writing exam was exempted.i have clear my first year paper on 23rd of November, and I my second year subjects appear on grade card not completed.But I have submitted the exam form for all these not completed subjects,do I have to write the exam or the exempted notification is still valid??.

  30. sir i have passed my meg exam TEE in dec 2021 but i haven’t receive my marks sheet and degree yet please send me as soon as possible

  31. sir i have passed my meg examination in dec 2021
    under enrollment no 2001356860 but i haven’t received my marks sheet and degree yet so please send me as soon as possible

  32. As in earlier grievance i request the authorities regarding not receving of my marks card of MEG Enrolement No.2001347195.But still after 2-3 Weeks of my complain.nothing has been responded.Hence once again requested to update regatding my marks card delivery as i in need of same for offical purpose.

    1. I have complete my mcom first year but I have not yet received my marksheet please update as soon as possible enrollment number is 2100336034 upcoming my second year exams but not received yet my marksheet please update

  33. my enrollment number 190420404
    my b.a is completed
    my certificate not provide
    plz my degree provide to. post office

  34. Respected sir.
    I am NAZEEYA PARVEEN completed my MSO 2 course in the year DEC 2019. MY ENROLLMENT NUMBER IS 184435226,I summited my MSO 2ND YEAR assignment all four subjects on 25/10/2022 with my reson for late summission.
    please please take suitable step and send my marks card with respect i thank for urs kind support.to ignou center gulbarga..

  35. mera 2019 me MA complete ho gaya hai me 2023 10jan ok curious ke thi Delhi center me migration ke liye ab tak mujhe nahi mila kab tak milega

  36. sir I,m b.a 1st yearb, IGNOU student , sir muchje addmission form m , mobile number or email change krvani hai , plz sir help me 🙏

  37. Respected sir/madam,
    I am Varsha kumari and my enrollment no. is 188244486 and my programme name is MEG completed in feb 2021. my grade card was fully updated still i didn’t get my marksheet and provisional certificate, humbly request you to please send my documents as soon as possible. i didn’t get any certificate via post please help me .

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